NameEmail AddressAge *Age18-2525-3535-5050 and aboveWhat is your highest qualification on this listEducationMatric (National Senior Certificate) NFQ4Matric (University exemption (NFQ5)National Certificate (Vocational) NFQ4None of the aboveAre you a South Africa citizen? *YesNoWhat is your Ethnic GroupBlackColouredIndianWhiteGENDER *GENDERMaleFemaleNon-BinaryStreet Address *State/ProvinceZIP / Postal CodePhone *Are you comfortable using devices like smartphones and laptops for tasks like online banking or social media?Yes, a small amount -I understand basic functions, such making calls, sending message , using WhatsApp and SMS and I am aware of my data usage and wifi connectivityYes, a comfortable amount -I use social media such as Facebook, , Instagram, etc as well as mobile banking and customer communication via WhatsAppYes, very comfortable – I use my phone and laptop for social and business functions including AI drive tools and automationNo, I do not know how to use a smart phoneWhat is the name of your business *Who owns the business? *Give a short explanation of what your business does?What is the main purpose of your business?What type of business do you have? *What type of business do you have?Farming and Selling Farm Products – Growing crops, raising animals, or selling fresh food. Shops and Wholesale Trading – Running a shop or selling products in bulk to other businesses.Making and Producing Goods – Making things like clothes, furniture, or food products.Building and Property Business – Construction, fixing houses, or selling and renting property.Tourism and Guest Services – Running a guesthouse, travel business, or working in hospitality.Technology and Online Services – Fixing computers, building websites, or selling tech services.Transport and Delivery – Taxi services, courier businesses, or moving goods from place to place.Money and Banking Services – Helping people with savings, loans, or bookkeeping.Health and Beauty Services – Running a gym, salon, or selling health products.Creative Work – Photography, design, music, or making and selling crafts.Teaching and Training – Giving lessons, training workers, or running a daycare.Business and Personal Services – Cleaning, event planning, or helping with admin work.OtherHow long have you been running your business? *How long have you been running your business?Less than a year2-5-years5-10 years10-20 yearsmore then 20 yearsName the businesses that offer the same products or services as you? *What makes your business stand out from others? (Select two)Good customer service – You treat customers well and solve their problems quickly.Fair pricing – Your prices are affordable and give good value for money.High-quality products or services – What you sell is well-made and works well.Wide range of products – You offer many different options for customers.Well-known brand – People recognise and trust your business.Easy to find location – Your business is in a place that is easy for customers to reach.Strong marketing – You promote your business well and attract customers.What is special about your product or service? (Select two) *Locally sourced materials – Your products are made with local ingredients or materials.Cultural heritage or tradition – Your business is inspired by local culture or traditions.Handmade or crafted with care – Your products are carefully made by hand.Custom-made options – Customers can request changes to suit their needs.Eco-friendly business – Your products or services are good for the environment.Great customer service – You go the extra mile to make customers happy.Where is your business located? *Have you personally, or has your business received funding before ? *YesNoIf Yes, please advise who you received funds from , and what it was used for ?How does your business make money? *How does your business make money?Selling products – You make money by selling goods.Charging for services – You earn money by offering services.Advertising income – You get paid for advertising on your website or platform.Commission earnings – You earn a percentage from sales or deals.Rental income – You make money by renting out space or equipment.Donations or grants – You receive money from organisations or donors.Sponsorships – Businesses or people pay you to promote their brand.None of these – Your business does not make money in these ways.Is your business making a profit? *Is your business making a profit?YesNot sureNoHow do you keep track of your business moneyHow do you keep track of your business moneyI write everything down – I keep my financial records manually on paper.I use accounting software on my computer – I have a program installed on my desktop for my finances.I don’t keep any records.Do you have a budget ? *Do you have a budget ?I do have a budget – I plan my business against a budgetI don’t have a set budget. – I don’t plan my business with a budgetIf you had R30,000 to invest in your business, how would you use it?If you had R30,000 to invest in your business, how would you use it?Buying equipment and tools – Things like machines, computers, or tools.Buying stock or materials. – Getting the products or materials needed to run your business.Marketing and advertising – Promoting your business to get more customers.Training and development – Learning new skills or training staff.Expanding the business – Growing or opening new locations, or adding new productsOtherDo you know who your customers are ? *Do you know who your customers are ?I have a very good understanding – I know exactly which clients can use my products and serviceI think I know who my customers are – I think I know who would buy my products and services but would like to explore more types of clientsI don’t really know the profile of my clients – As long as I get sales I am happyWhat need or challenge does your product or service help customers with *What are other businesses in your industry doing right now? *How do people find out about your products or services? (e.g., word of mouth, social media, advertising, website) *Do you use social media? If yes, please provide details.Do you use social media? If yes, please provide details.NoYesHow do you attract new customers? *How do you attract new customers?Word of mouth – Happy customers tell others about your business.Social media marketing – Posting on Facebook, WhatsApp, Instagram, or TikTok.Flyers and posters – Handing out flyers or putting up posters.Community events or sponsorships – Taking part in local events or sponsoring activities.Networking – Meeting and connecting with new customers or business partners.Selling at local markets or fairs – Setting up a stall at a market or event.Offering discounts or promotions – Giving special deals to attract customers.Working with other businesses – Partnering with local businesses to reach more people.Email marketing – Sending emails to keep in touch with customers.Listing my business online – Adding my business to online directories and Google.Giving free samples or trials – Letting people try my product/service before they buy.Partnering with influencers – Getting well-known people to promote my business.Advertising in newspapers, radio, or TV – Using traditional media to reach more people.Using customer reviews – Sharing positive feedback from happy customers.I do not know how to attract new customers ?Do you employ staffDo you employ staff0 self employed1-23-56-10More than 10Do you train your staff *Do you train your staffYes, training while working – Staff learn on the job.Yes, introduction training – we teach new staff about our business when they start with usYes, health and safety training – Staff learn how to stay safe at work.No, I do not provide training.What are the biggest strengths of your business *What are the biggest challenges in your business *What opportunities can help grow your business *What risks or challenges could harm your business? *What are your business goals *How does your company trade *How does your company tradeSole Proprietor – I run my business on my own – I am not registeredSole Proprietor – I have registered with CIPCPrivate Company (Pty) LtdDescribe the technology used in your business? *Till System (POS System) – A machine or app to take payments and track sales.Accounting Software – A tool to help you record money coming in, and going out of your business.Online Selling Platform (Ecommerce) – A website or app where people can buy your products online.Social Media Tools – Apps that help you manage Facebook, Instagram, and other social pages.Email Marketing Tool – A system to send emails to customers about specials and updates.Phone Payment Solutions – Apps that let customers pay using their phones (like SnapScan or Zapper, M-Pesa, GeoPay).Stock Management System – A tool to help you see what stock you have and what you need to order.Website or Blog – A place on the internet where people can learn about your business.Teamwork Tools – Apps that help you and your team work better together (like WhatsApp or Trello).Online Advertising Tools – Tools that help you promote your business on Google and social media.Online File Storage (Cloud Storage) – A place to keep your business files safe online (like Google Drive).Business Equipment (Hardware Tools) – Things like a computer, card machine, or barcode scanner.Business Apps – Useful phone apps that help you run your business.None – You don’t use any of these tools.OtherWhat do you know about AI? – Have you heard about Artificial Intelligence and how it helps businesses? *Have you used AI in your business before? – If yes, how? If not, would you like to learn? *Do you use any tools that automate tasks in your business? – For example, automatic messages, accounting software, or social media scheduling tools.Would you set aside 2 hours a week to learn AI for your business? – Are you open to learning how AI can help you grow your business? *What keeps you going when business gets tough? – What helps you stay strong during hard times?Can you share a big challenge you faced and how you solved it? – Tell us about a tough situation and what you did to fix it.How do you deal with risks and uncertainty in your business? – What do you do when things don’t go as planned?How do you improve your skills to grow your business? – Do you take courses, read, or learn from others?Have you made any changes or introduced new ideas in the past year? – What was the result?SubmitSave as DraftPlease do not fill in this field.
